Last updated: 21 April 2025
Welcome to ZIIP LAB UK. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website www.www.ziiplab.co.uk, create a business account, place an order, or otherwise interact with us.
1. Who We Are
ZIIP LAB UK is a wholesale distributor of vaping products, operating in compliance with UK regulations. This website is intended for business customers only.
Data Controller:
ZLand LIMITED
Company ID: 15991525
Unit 10, Urban Express Park
Birmingham Union Way B6 7FH – United Kingdom
📞 +44-750-368-0567
📧 Email: [email protected]
2. Information We Collect
- Business and contact information (e.g., name, email, phone number, company name, VAT number)
- Account details (username, password)
- Order and payment information (billing and shipping addresses, order history, payment method)
- Technical data (IP address, browser type, device information, cookies)
- Communication data (emails, support messages, or contact form submissions)
We do not collect or store payment card numbers — all payments are processed securely via our payment provider.
3. How We Use Your Information
- Create and manage your wholesale account
- Fulfil orders and deliver products
- Provide customer service and support
- Prevent fraud and abuse
- Improve our website and services
- Comply with legal and tax obligations
- Send transactional and limited promotional communications (you may opt out at any time)
4. Legal Basis for Processing
- Contractual necessity: to fulfill a contract or pre-contractual request
- Legal obligation: to comply with tax, accounting, and regulatory requirements
- Legitimate interests: to manage and improve our business
- Consent: for optional marketing communications
5. Sharing Your Information
We may share your data with trusted third parties, including:
- Shipping and logistics providers
- Payment processors
- IT service providers
- Legal or governmental authorities when required by law
All third-party partners are subject to strict data protection obligations.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., tax and accounting obligations). After this period, your data will be securely deleted or anonymised.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve functionality and performance
- Monitor site usage and user behavior (via tools like Google Analytics)
- Enable secure login and session management
You can manage your cookie preferences via your browser settings.
See our Cookie Policy for more information.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing
- Restrict or limit use of your data
- Withdraw consent for marketing
You can exercise your rights by emailing [email protected].
9. International Transfers
If we transfer your data outside the UK (e.g., for cloud storage), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK government.
10. Data Security
We implement strong technical and organizational measures to protect your personal data, including:
- Encrypted connections (HTTPS)
- Secure server infrastructure
- Access control and authentication
- Regular security monitoring
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a new “Last updated” date.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📞 +44-750-368-0567
📧 Email: [email protected]